Privacy Policy

The Magical Mailbox, dba Play.Create.Grow., respects your privacy. This Privacy Policy has been developed to inform you of measures adopted by us to protect your privacy. The Magical Mailbox, dba Play.Create.Grow., advises that you carefully review this Privacy Policy before accessing or using our website or services. By accessing or using our website, you thereby consent and agree to all of the practices and procedures described hereunder.

What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy…

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

-To personalize your experience
(your information helps us to better respond to your individual needs)

-To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

-To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

-To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or individual for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

-To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

User Access to Information
The user may, at any time, modify any of his or her personal information provided to The Magical Mailbox, dba Play.Create.Grow. The user may also delete his or her account if so desired.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include but are not limited to: physical, electronic, & technical procedures to help safeguard your personal information against any loss, destruction, misuse, unauthorized disclosure, or unauthorized access. Only authorized employees of The Magical Mailbox, dba Play.Create.Grow., are permitted to access personal information. Employees may only do so for permitted business functions.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to understand and save your preferences for future visits.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party links are for your benefit only. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older. Any information provided by the consumer is provided under a secure server. No information whether public or private, will be sold, exchanged, transferred, or given to any other company or individual whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. The Magical Mailbox, dba Play.Create.Grow., is dedicated to protecting the rights of children across the globe and for this reason has adopted this privacy policy.

Customer Comments and Reviews
If you choose to leave a comment or write a review of The Magical Mailbox’s, dba Play.Create.Grow., services on one of our public forums, please be aware that this comment or review will be made public to all others who access The Magical Mailbox, dba Play.Create.Grow., website. The name you provide will be the one that appears on the site, unless you specify otherwise.

Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms & Conditions.

Your Consent
By using our site, you consent to our Privacy Policy.

Amendments or Changes to Our Privacy Policy
The Magical Mailbox, dba Play.Create.Grow., reserves the right to modify or amend the Privacy Policy at its sole discretion and at any time without providing any notice to you. Any such changes or amendments shall be effective upon being posted on the website. If you continue to use this website after posting of any amended or altered Privacy Policy, such use will constitute your acceptance of such change.

This policy was last modified on 04/11/2013.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

5017 West Minarets
Fresno, California 93722
United States

Please remember to include your postal address, phone number, and email address with your correspondence.

This policy is powered by Trust Guard PCI compliant scans.

Return Policy

All products sold by The Magical Mailbox, dba Play.Create.Grow., are brand new, and when applicable, designed for you upon receipt of your order. Product is shipped through the United States Postal Service to preserve authenticity. It becomes the responsibility of the purchaser upon delivery to the carrier. For any damages, purchaser should file claim with their carrier immediately. Any discrepancy or dissatisfaction should be reported to the Customer Service staff at The Magical Mailbox, dba Play.Create.Grow., within 7 days. We reserve the right to alter or modify this policy at any time without notice to customer.

Product Not-as-Described:
Such an issue should be reported to our Customer Service Department within 7 days of your receipt of the product. Clear evidence must be provided to prove that the product is not as described on the website. Complaints based merely on the customer’s false expectations or wishes will not be honored.

Because we value your business and support of The Magical Mailbox, dba Play.Create.Grow., we want your experience to be nothing but satisfactory and magical. If for any reason, you are not completely satisfied, please contact our Customer Service staff by contacting us at:
The Magical Mailbox, dba Play.Create.Grow., will refund 100% of your purchase in the form of store credit that can be used for future magical purchases, or the amount will be credited to your original method of payment, or we will replace your lost or damaged product for no additional cost.

Shipping Policy

WHAT do we ship?
-All of our products are shippable.

WHEN do we ship?
– Your order is of the highest priority to us. Orders are shipped within 48 hours of placement or once confirmation of payment has been received.

WHERE do we ship to?
– The Magical Mailbox, dba Play.Create.Grow., is happy to ship to any within the U.S.A. or territories of the U.S.

RATES to ship?
– For all products, standard ground shipping rates will apply. A handling fee may apply as well.

HOW to track an order that has been shipped?
– If you have questions about the arrival of your order, please feel free to contact us:

By Email:


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